最後更新：2026-10-28
有任何問題、建議、錯誤回報，或購買、退款相關需求，歡迎來信：
我們通常在 3 個工作天內回覆。回報錯誤時，請附上手機或瀏覽器型號、卡住的章節與區域，有截圖更好。
進度存在原本的裝置上，不會自動同步到新裝置。
每個區域都有提示看板；BOSS 戰開始時會顯示「打倒方法」。暫停選單可以回到上一個檢查點。還是過不去，歡迎來信告訴我們是哪一章、哪個區域。
網頁版：在新的裝置打開雙色界域，輸入同一組序號就可以了，最多 5 個裝置。序號在收據頁和收據 email 裡（請檢查垃圾郵件匣）。iOS App：在 設定 →「完整版」按「恢復購買」。
可以，請見退款政策：網頁版購買後 14 天內，不論原因都可以全額退款。
本頁就是 App Store 上「支援網址」所指的頁面。App 版的問題也請寄到上面的 email，並附上 App 版本與手機型號。
營運者：Empty Office（無人辦公室），個人開發者，台灣。
Last updated：2026-10-28
Questions, ideas, bug reports, or help with a purchase or refund — please email:
We usually reply within 3 business days. For bug reports, include your phone or browser model and the chapter and area where it happened, and a screenshot if you can.
Progress stays on the original device and does not sync.
Every area has a hint board, and each boss fight starts with a "How to hit it" tip. The pause menu takes you back to the last checkpoint. Still stuck? Email us with the chapter and area.
Web: open Chromafall on the new device and enter the same key (up to 5 devices). The key is on the receipt page and in the receipt email — check your spam folder. iOS app: go to Settings → "Full game" and tap "Restore purchase".
Yes — see the refund policy: a full refund for any reason within 14 days of a web purchase.
This page is the "Support URL" listed on the App Store. For problems with the app, email us at the address above with the app version and your phone model.
Operated by Empty Office, an individual developer based in Taiwan.